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1 929 450 1916

Niwo Partners Inc

Frequently Asked Questions

When was NIWO Partners Inc founded?

2017 in New York and moved to New Jersey in 2020.

Who do I contact for help or questions about the website and online tools?

For assistance, please contact us at 1-929-450-1916 or email cs@niwopartners.com. Bilingual customer service team in English, Chinese, Korean, and Spanish provides 24/7 response service for sellers.

What is your privacy policy? Is my information secure?

We’re committed to protecting your privacy. The information we collect is used to provide you with the most robust internet applications in the logistics industry. The information about you that is stored on our site will never be released without your consent. For more information, read our Privacy Policy.

What industries do you specialize in?

We don’t limit ourselves to any one specific industry. We are a very flexible warehouse and are open to offering our services to pretty much any industry.

How many companies are NIWO Partners Inc servicing?

The company has a full understanding of the needs of cross-border and local companies and has multiple overseas warehouses in New Jersey, Georgia, Pennsylvania, New York etc., to meet clients' needs, such as delivery, transshipment, and warehousing. Some of our clients include LG, Samsung, and many other prestigious international companies.

How are warehouse rates determined?

Warehouse rates are determined by the warehouse footprint of the product, how quickly the product will be moving in and out of the warehouse as well as any specific handling and shipping requirements that are required of an individual product. There is no one price that fits all when it comes to warehousing products and we will structure our pricing to be competitive and meet the needs of our customers. To receive a quote for your goods, send in a contact form on our website.

What do you consider short-term and long-term storage?

Short-term is usually considered when storing a customer's product for less than a month. Long-term storage is usually considered storage of products that will be in our warehouse for a minimum of 1 month and beyond.

Will my goods be safe in your warehouse?

All of our safe warehouses are equipped with the highest level of security for your goods, including 24/7 state-of-the-art video monitoring with 30+ day retention, and cell-connected security systems.

How long does transloading take?

Transloading can take anywhere from 30 minutes to 5 hours depending on how the product is received, and the services that our customer is looking for. If the product arrives palletized or in crates, then the process is usually very quick, but if the product arrives loose and needs to be individually unloaded, sorted and segregated, and palletized for shipment out, then it can often take hours.

How NIWO goes from your online store to your customer's door?

Individual orders are shipped via UPS, FEDEX, FTL, or by local LTL carriers per the customer's requirements. We provide technology-driven solutions for automated order handling, fulfillment, and shipping of your B2B and B2C brands: 1-2 day delivery to 99% of the U.S.; Improve shipping speeds and gain access to premier shipping statuses with online retail and marketplaces.

What is the NIWO predictable fulfillment pricing?

NIWO’s Customization Suite enables you to tailor fulfillment for every package you send and create an unforgettable unboxing experience for customers every time. Stand out from the competition, and leave lasting impressions using our customization capabilities.

I already have strong service providers, can NIWO still help me?

Yes, not only do we offer the services of our quality partners, but we can help manage your existing logistics network. At times, we may offer to blend in alternative options if beneficial.

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